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Privacy Policy

At AutoShineDenver, your trust is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our car detailing services in Denver, Colorado, and surrounding areas.

Last Updated: July 2, 2025

1. Information We Collect

A. Personal Information

We collect information that directly or indirectly identifies you, including:

Contacting us: Name, email, phone, and any other data you enter through forms or messages
Booking a service: Name, address, phone, email, vehicle make/model/year/license plate
Making payments: Billing address and transaction details (we do not store credit card numbers)
Subscribing to emails or SMS: Name and contact information

B. Non-Personal Information

This includes data collected automatically during your interaction with our website:

Usage data: IP address, browser type, operating system, page views, referring websites, and access timestamps.
Device data: Hardware model, operating system version, and unique device identifiers.
Tracking data: Cookies, web beacons, pixel tags, and analytics technologies (e.g., Google Analytics) that track browsing behavior and user interaction.

2. How We Use Your Information

We use your information for the following legitimate purposes:

Service delivery: To schedule appointments, perform detailing services, and send confirmations or reminders.
Customer communication: To respond to your messages and send updates about your service.
SMS notifications: If you provide your mobile number, you agree to receive text messages related to service reminders, confirmations, and limited promotional offers. Message frequency varies. Message and data rates may apply. You can opt out anytime by replying “STOP.”
Marketing and promotions: To send offers, discounts, or service updates you may be interested in (only with your consent).
Website improvement: To monitor and improve website performance and user experience using analytics.
Legal and security purposes: To comply with applicable laws, protect against fraud, or enforce our terms.

3. SMS Consent & Opt-Out

By submitting your phone number when booking, you consent to receive SMS messages regarding:

Appointments
Service updates
Limited-time promotions

Message frequency may vary. Message & data rates may apply.
Reply “STOP” to unsubscribe or contact us directly.

4. Data Security

We take reasonable steps to protect your personal data using:

SSL (Secure Socket Layer) encryption
Secure access protocols
Restricted employee access
Trusted third-party processors

Despite these efforts, no online system is 100% secure. We encourage you to protect your data when sharing online.

5. Your Rights and Choices

As a Colorado resident, you may request to:

Access or receive a copy of your personal data
Correct inaccurate or outdated information
Delete your data (except for records required by law)
Opt out of promotional marketing communications

To exercise any of these rights, contact us at [email protected]

6. Children’s Privacy

Our services are not intended for children under age 13. We do not knowingly collect information from children. If discovered, we will promptly delete such data.

7. No Sale of Personal Information

We do not sell or rent your personal information to third parties, under any circumstances.

8. Changes to This Policy

We may update this Privacy Policy as needed. The updated date will appear at the top of this page. We will notify you of significant changes via our website or email if applicable.